Terms & membership conditions

1. Membership

Membership is personal and non-transferable. You must be 16 or over to hold a membership; members aged 16 and 17 require written consent from a parent or guardian and are restricted to coached classes.

2. Payment

Monthly memberships are billed on the same date each month by standing instruction. Annual memberships are paid in advance. If a payment fails we will attempt it twice more over seven days before suspending access; no penalty fee is charged.

3. Cancellation

Give thirty days' notice in writing — email is fine. Your membership runs to the end of that notice period and then stops. There is no exit fee and no minimum term. Annual memberships cancelled early are refunded pro rata, less the monthly rate for months already used.

4. Freezing

You may freeze your membership twice per calendar year, for up to eight weeks each time, at no cost. Medical freezes beyond eight weeks are considered on production of a doctor's note.

5. Class bookings

• Booking opens seven days ahead at 6:00am in the member app
• Cancel more than four hours before the class at no cost
• Late cancellations and no-shows count against a Core member's monthly class allowance
• Three no-shows in a month may result in a two-week restriction on advance booking

6. Health and safety

You must complete the health questionnaire honestly before your first session and tell your coach about any injury, illness, medication or pregnancy that could affect training. If you feel unwell during a session, stop and tell a coach. Coaches may modify or stop your session where they judge it unsafe.

7. Use of the facility

• Re-rack your weights and wipe down equipment after use
• Indoor training shoes only on the platforms and studio floors
• Filming is permitted for personal use only, and never in changing areas
• Chalk is allowed on the platforms; loose chalk is not permitted in the studios
• Abusive, intimidating or discriminatory behaviour ends a membership immediately, without refund

8. Guests

Guest passes are valid for one visit by a person who is not a current or lapsed member. Guests must complete a health declaration and be accompanied by the member throughout their visit.

9. Personal property

Lockers are provided for the duration of your visit. Items left overnight are removed and held for fourteen days. The club is not liable for loss or damage to personal property except where caused by our negligence.

10. Liability

Training carries inherent risk. We maintain equipment to manufacturer schedules, employ qualified coaches and carry public liability insurance. Nothing in these terms excludes liability for death or personal injury caused by our negligence.

11. Changes

We may amend these terms with thirty days' notice by email. Rate changes are given ninety days' notice, and existing members keep their previous rate for six months from the change date.

12. Governing law

These terms are governed by the laws of India, and disputes fall under the jurisdiction of the courts of Mumbai.

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